Event Rental FAQ and How it Works | Loot Rentals Texas

We pride ourselves in offering a specially curated collection of beautiful, unique pieces and a distinctive, design-forward approach to event rentals.  In a lot of ways, we’re the icing on the cake – think of the furniture you would find in an upscale furniture store, but for rental and available in mass quantities. Bars, tables + chairs, seating, lounge furniture, rugs + pillows, wall + table decor, plants, and lighting are just a few of the different categories of rentals we offer. We search all over the world for vintage and modern design-forward pieces to raise the bar in event styling, therefore creating customized and memorable events. You won’t find our curated collection of furnishings and decor anywhere else.

Our mission at Loot Rentals is to enhance human connection through inspiring spaces. We bring this mission to the forefront of every event we are lucky enough to be a part of, from weddings, corporate meetings and events, social events such as birthday parties and private celebrations, brand activations, trade shows, public events such as concerts and festivals, and even commercial and film productions. From a VIP event to an intimate Thanksgiving gathering, we are equally proud to be a part of the memories created in your space. Check out our Portfolio to see some of our past events!

We are headquartered in Austin, Texas and recently opened our second office + warehouse in the heart of Fort Worth!  We are proud to service all of Texas and surrounding areas.

Click here for directions to our Austin location

Click here for directions to our Fort Worth location

As much as we’d love to sponsor each and every event that aligns with our values, we can only fit a few into our budget each year.   If you think Loot would be a good fit to sponsor your cause, please get in touch and let us know about the event. We’ll do our best to accommodate your sponsorship needs!

For orders over $10K in rentals, we’re happy to explore sourcing or creating custom pieces for your event. Because we believe great design shouldn’t be created for a single use, we look for pieces that can live beyond one event and become part of the Loot collection.

It’s one small way we hope to help lead the charge toward less waste in the events industry, one event at a time.

Glad you asked! You can find it here.

We love our planner friends! You’ll automatically be enrolled in the Loyal Looter Club — an exclusive club just for our planners with tons of perks, including a 10% off discount — as you hit spending milestones with us!

We love to collaborate on styled shoots when it makes sense for us! However, we can’t be a part of every shoot. Please reach out to your Client Relationship Lead to see if we can extend our photoshoot discount or contact us here.

We love collaborating with our community and bringing Loot to local venues when it makes sense for us. Please contact us and give us the deets on what you’re needing for your upcoming Open House. Our Client Relationship team will be in touch with additional questions to see if it makes sense for our marketing efforts and fits within our promotion budget.

Absolutely! We host a monthly Open House in ATX + bi-monthly in DFW on the first Tuesday of each month. Check out our Instagram to see our upcoming Open House dates & to RSVP! Private showings may be available upon request. Please note that we cannot guarantee that all of your items will be available to show, as they may be out at an event.

Our offices are open Monday-Friday! However, we do not accept pop-ins. Please contact us to set up an appointment!

We love to give our extra loved Loot a new home at our Warehouse Sales! Stay tuned on our Instagram for info on our next Warehouse Sale. Pro tip: Arrive early for first dibs!

Free Love has always been one of our favorite ways to give back to the community! While we’re taking a pause on Free Love this year to focus on other exciting company goals, stay tuned for a fresh twist on Free Love in 2026. You won’t want to miss it!

We do! Nothing excites us more than seeing an event space decked out in Loot. We offer a 30 minute consultation and charge $95 per mockup, with (1) complimentary round of edits. All additional rounds of edits and/or mockups are $95 per mockup. Contact us for more information on site visits, styling, and other design services.

Don’t fret. We know the options can be overwhelming. Luckily, we have taken a lot of the guesswork out of building your wishlist and working with us!

First, explore our Lookbooks by season, venue, or vibe to help narrow your event style – you can even begin shopping the featured pieces right away!

Second, peruse our Portfolios – and filter by event type – to see how Loot rentals have been styled at events like yours!

Third, make sure to browse our pre-styled groupings where we have constructed lounges out of pieces that we KNOW look good together.

Lastly, submit a Wishlist!

Yes! We offer biweekly transports between our ATX and DFW locations at no additional cost if your order meets the transport minimum in rental items. For any ATX orders under $8,500 in rentals and any DFW orders under $4,500 in rentals, a $350 Transport Fee applies. Orders must be confirmed at least one week prior to the transport date. Please check in with your Client Relationship Lead if applicable.

When a quote is made, your items are reserved for one week. If you choose to move forward with your order, we accept a 50% deposit and signed contract agreement to confirm. (Check out our Rental Checklist to make sure you have everything you need!) Payments can be made via check, ACH or credit card.  *Please note, credit card fees will apply.  If your event is within 30 days, 100% of the order total is due to book.  As a company, we aim to be as transparent as possible.  We would love for you to read our policies here for some upfront expectations.

We’ll do our best to help as items may be limited! Rentals booked within 10 days of the event will incur a 20% Rush Fee. Rentals booked within 5 days of the event are not guaranteed and must be approved by the Warehouse Manager first.

Your remaining balance is due 30 days out from your scheduled delivery date. If you want to make things easy and worry free, feel free to select our “auto-pay” option when submitting your deposit. The remaining balance will be automatically charged to the credit card on file.

Yes, you can make edits at any point! However, we recommend getting your final edits in before 30 days out from the event, which is when your final payment is due. Any removals after this point would result in an available credit added onto the order that can be applied towards any other items you may be interested in renting for the event. Any changes made within 10 days of the event incur a 20% Rush Fee. Any changes within 5 days of the event are not guaranteed and must be approved by the Warehouse Manager first.

We accept orders over $1,500 in rental items for delivery from our Austin and Fort Worth offices. Orders of lesser amounts are also accepted and may qualify for Will-Call. Please see our policies for more information regarding our Will-Call guidelines.

Our delivery fee is calculated based on the following factors:

1. Distance from our warehouse to your event location
2. The size of the crew required
3. The time needed for delivery, setup, and pickup

This cost reflects our commitment to providing a white glove service, ensuring that every detail is handled with care. It also allows us to fairly compensate our dedicated and professional crew. Please note that any changes to your order may affect the delivery cost. As a general guideline, our standard delivery fees are approximately 25% of your rental total.

We are happy to travel as far as needed to deliver your Loot safe and sound. Any location within 120 miles is considered In-Town. Events outside of the 120 mile radius are considered Out-Of-Town and will incur travel fees (per diems + hotel). We require different minimums based on the distance from the servicing location. For example, Houston events must reach a minimum of $8,500 in rental items. Please reach out to [email protected] or give us a call 877.913.5668 to learn more about our travel minimums.

Yes! Times are first come, first serve and are subject to availability. Time specific deliveries/pickups incur a $150 flat fee. Additional crew may be required for tight windows.

We do event flips on a case by case basis. Please talk to your Client Relationship Lead about the event and our crew’s availability.

Accidents happen. First, we first try to fix and clean ourselves. If the item is beyond repair and needs to be removed from inventory, we will assess the value at three to five times the rental rate or the actual replacement cost. If the item is fixable, the client will be liable for the repair cost.

We love hearing from our clients the good and the bad. It’s one of our top priorities as a company to always be learning and evolving in order to provide the best client experience possible. Please click here to submit your feedback and get a free coffee as a token of our appreciation.