Letter from the CEO — August 2022
Events are not as plentiful in these Texas summers because of the heat. And that works for us because it allows us to slow down, take a breath, and plan for the next uptick in the fall. Our employees enjoy more time with their families, we get a little more time for team building activities internally, and we revive our inventory while reviewing what we accomplished in the first half of the year.
In our reflection, we look back with pride. We completed a record number of events, surpassed our annual goals, doubled our staff, plus added new babies to the mix! We’re honored to be recognized by our peers with award nominations, and ecstatic to win Best of Rentals in D Magazine for the second year in a row. We love you too, Dallas!
With this new growth came the need for some improvements in many areas to add more efficiencies to our processes and better serve you, our customers. We are currently implementing new softwares to allow our business to run more smoothly. We are continuing to hire new staff in both locations and provide leadership training and opportunities for our employees. We are also excitedly requesting more feedback and receiving responses for how we can improve from our customers. Thank you so much for all your input!
Our inventory attended lots of parties which means we needed to use this down time to primp and prep them back into party shape for the next uptick in the fall when we know the parties will be hopping! Our amazing logistics and fulfillment teams are sweating to their favorite tunes in the warehouse while applying touch up paint and tightening screws. We are also offloading tons of amazing inventory to make room for our newbies that are coming in daily. Be on the lookout for information about our upcoming warehouse sale in Austin where we love to give you a chance to own some gently loved Loot for yourself and keep those babies out of the landfill.
Summer is a great time for us to remember why we do what we do. We all get scattered about this globe to gain new experiences and love on those folks we don’t get as many opportunities to love on when life gets more busy. Yet whether we’re all squeezing into a beautiful venue in downtown Austin or traveling across the world to meet up with friends in family, one thing remains constant — We all engage in these activities because we love to connect. With the world and with each other.
That’s why we’re here at Loot. To help enhance those connections through our great inventory and design. And we’re excited to keep doing it with you come the fall. So get in your orders soon because inventory is limited, but excitement is high! When the temps get less ornery and more reasonable, we’re looking forward to serving you with our new sparkly pieces. Until then, stay cool and stay connected.
Love,
Rhoda
