Visit our showroom

3312 Duke Road
Austin, TX 78724

 

3221 Lawnwood Street

Fort Worth, Texas 76111

 

[email protected]
877.493.LOOT

Schedule a visit
Follow Us
ITEMS

Wishlist

08.18.2021

It’s no secret we love our clients. At Loot, our relationship with you is our highest priority, and that includes being as transparent as possible when it comes to any changes that may affect current or future orders. We truly appreciate – and aim to maintain! – your continued trust in us to be a part of your events, and to do what we can to help make them unforgettable.

 

That said, we’ve made some changes to our general policies regarding payment and delivery, and we want to share them with you.

Photo by Tailor James Photography
 
— Second, as of August 15th, clients will be responsible for a 3% processing fee when using a credit card to pay their deposit or balance.  But, not to worry…there ARE other options for payment! ACH transaction fees are only .8% of the total charges (maximum of $5), plus .25% of the total. OR…pay via check and there are NO processing charges at all.
If you’d like to refer to our full policies document, you can always find it on our website, at www.lootrentals.com/policies and more details are included in the contract we send with every proposal. If you’d like to see a copy of that before you create your next wishlist, please don’t hesitate to call or email us:

[email protected]
877.493.LOOT
For DFW only: 682.540.6677

Photo by Tailor James Photography

P.S. Sorry, one more thing. We realize there’s renewed concern about COVID and its potential effect on upcoming events. We’re wholeheartedly hoping that nothing will prevent you from celebrating an event on the date you’ve originally planned, but also want to assure you that our cancellation policy offers some good options for rescheduling any orders already placed, just in case. Again, please contact us with any questions, or you’re welcome to review those policies in full via the contract sent with any proposal. If you don’t have a current quote in the works with us yet, we’re happy to send those policies over to you… just let us know.

Photo by Tailor James Photography

You Might Also Like